Transparency

Weather & Cancellation Policy

The ocean is unpredictable. We pride ourselves on transparency — here's exactly how we handle weather-related changes.

Smooth Sailing Guarantee

Our events proceed in all but extreme weather conditions. We monitor forecasts closely and make decisions with your safety and experience as our top priority. A light drizzle or passing clouds only add to the atmosphere — we sail on.

Cancellation & Postponement

In the rare event that weather conditions (storms, gale-force winds, or unsafe sea states) force us to cancel or postpone an event, here's what happens:

  • Full refund or credit toward a future event — your choice
  • Notice given at minimum 4 hours before scheduled boarding
  • Rescheduled date offered with priority access for original ticket holders
  • VIP package deposits fully refunded or transferable

Our Commitment

We've designed our yachts and experiences with versatility in mind. Covered decks, climate-controlled interiors, and expert captains ensure your comfort regardless of conditions. We will never compromise your safety or experience.

Have questions about an upcoming event's weather outlook? Contact us and we'll give you the latest forecast and our assessment.

Rescheduling by Guests

If your plans change, you may transfer your ticket to another guest at no charge. Refunds are available up to 72 hours before the event. Within 72 hours, tickets are non-refundable but fully transferable.

VIP package cancellations require 7 days' notice for a full refund. Contact our VIP team for assistance with any changes.

Still Have Questions?

We're here to help. Reach out to our team for any weather or policy inquiries.

Contact Us